Course: Connect, Serve, and Ask® (CSA) Training

Courses
Connect, Serve, and Ask® (CSA) Training

Connect, Serve, and Ask® (CSA) Training

Connect, Serve, and Ask® training gives you a simple, repeatable way to run powerful one-to-ones anywhere in the world. Learn to connect with intention, serve first, and ask clearly so you earn trust faster and build strong, mutually beneficial relationships.

By Clayton Hicks In Entrepreneurship and Business · Leadership Development · Self Improvement

Last updated Jan 27, 2026
English (United States)
General Audiences - suitable for all ages

What you'll learn

The Connect, Serve, and Ask® (CSA) Training Course is designed to turn your networking from random, hit-or-miss activity into a clear, repeatable relationship-building process. Here are three (3) core take-aways you can expect from the training:

1. A Proven Framework for Every One-to-One
You’ll walk away with a simple structure for your one-to-ones—how to Connect (story, common ground), Serve (add value first), and Ask (clearly and specifically). This removes the guesswork and awkwardness from meetings and gives you a professional, confident way to run them anywhere you network.

2. The Skill to Earn Trust Faster
CSA teaches you how to listen for what others really need, offer meaningful help, and align your asks with their world. As you apply the techniques, you’ll notice trust building more quickly, which shortens the time between “nice to meet you” and “we’re referring and collaborating.”

3. A Path to More and Better Opportunities
Instead of chasing scattered referrals, CSA helps you intentionally develop Trusted-Relationships—people who reliably open doors for you and vice versa. The result is more consistent introductions, stronger partnerships, and a clearer path to predictable, word-of-mouth growth.

Content

A Journey of Transformation In the world of entrepreneurship, where growth and transformation are constant pursuits, the power of human connection cannot be underestimated. It was through Clay's journey, which began in earnest on August 1st, 2014, that I stumbled upon a methodology that has profoundly changed lives: Connect, Serve, and Ask®. This philosophy is more than a mere networking strategy—it’s a lifeline of authenticity and purpose, a beacon that guides our actions and interactions with other professionals in the business landscape. A Vision for Transformation Clay's vision reverberates with the passion to be a catalyst for transformation and growth. In creating environments that empower entrepreneurs, he strives to foster collaboration, mentorship, and strategic opportunities. The Connect, Serve, and Ask® methodology is a conduit for creating ripple effects of efficiency and innovation, nurtured to leave a lasting, positive impact within the ecosystems we engage.

Connect, Serve, and Ask® (CSA) "One to ones" are the initial meetings with new individuals that are centered around the deliberate act of building trust, leading to a natural liking and knowing. While trust can be established more quickly, many individuals struggle with knowing where to begin when it comes to earning trust with others. The Connect, Serve, and Ask® (CSA) "One to One" training course is designed to empower H7 members in building strong relationships by prioritizing trust. This communication strategy emphasizes trust as the foundation and focus, allowing natural progression to liking and knowing individuals. By leading discussions with professionalism, empathy, and adaptability, participants learn to effectively connect with others in various professional and personal settings, fostering meaningful Trusted-Relationships, Partnerships, and Trusted-Champion Relationships. “When you focus on the relationship and not the outcome, your outcomes become more predictable” ~ Clay Hicks. Click on the quote to learn more to see the strategy behind Connect, Serve, and Ask™ (CSA) One to one.

Establishing trust is the cornerstone of building robust and enduring relationships within our community. By embracing and applying the Connect, Serve, and Ask mindset in your Connect, Serve, and Ask one to one, you not only acquire valuable insights but also contribute to a culture of trust and collaboration. Preparedness is key in every Connect, Serve, and Ask (CSA) One-to-One meeting. When you approach them with the intent to earn trust, you lay the groundwork for deeper connections. Trust is the catalyst that fosters genuine understanding and camaraderie, which in turn paves the way for "like" and "know" to naturally follow. This foundational approach ensures that your connections are not only transaction-based but genuinely meaningful and lasting. “When you focus on the relationship and not the outcome, your outcomes become more predictable” ~ Clay Hicks. Click on the quote to learn more to see the strategy behind Connect, Serve, and Ask® (CSA) One to one.

By taking and completing this course, we believe that you will be able to effectively utilize the techniques provided to harness the influence of word-of-mouth marketing, resulting in a more predictable growth for your business via TRUSTED-CHAMPION RELATIONSHIPS. You can use the Connect, Serve, and Ask® concepts within this training for one to ones in any networking group or chamber or association you may belong to. You can also use the techniques taught in this certification for any one to ones you may be doing anywhere and from any source. Thank you for your participation in CSA Training course in advance. Our vision is to globally revolutionize the way business professionals Connect first, Serve with purpose, and Ask of their peers. We invite you to help us spread the message of Connect, Serve, and Ask® with your network. “When you focus on the relationship and not the outcome, your outcomes become more predictable” ~ Clay Hicks. Click on the quote to learn more to see the strategy behind Connect, Serve, and Ask® (CSA) One to one.