Common sense accessibility solutions
.png?updatedAt=1721224061418)
Access for Everyone: Cultural Accessibility
The term “Cultural accessibility” means creating an environment where all people can show up as their best selves. The key to creating a culturally accessible business is the premise that difference is ordinary.
Learn in your language:
every lesson can be translated on demand into
102 languages
What you'll learn
Difference Is Ordinary
The term “Cultural accessibility” means creating an environment where all people can show up as their best selves. The key to creating a culturally accessible business is the premise that difference is ordinary.
In this course you will:
- Explore common myths and facts about disability.
- Learn what to do when a customer with a disability comes to your business.
- Learn how to resolve accessibility complaints.
- Learn how to make your workplace accessible.
- And much, much more.
Show More
Content
In this section we'll define Cultural Accessibility for the purposes of this course, and we'll examine and bust some common myths about accessibility.
In this section, we'll explore how you can start to create an accessible culture in your work and business.
-
It All Starts with Customer Service
-
What's the secret sauce
-
Things to avoid
-
It all starts with customer service quiz
-
Making it right when things go wrong
-
How to handle an accessibility complaint
-
Things to avoid
-
Making It Right When Things Go Wrong quiz
-
An Accessible Workplace
-
Access Versus Accommodation
-
Meetings, Bloody Meetings
-
Can I bring my service alligator? The Truth about Service Animals
-
An Accessible Workplace quiz
Here we'll round out our discussion of cultural accessibility with topics such as volunteering, acts of service, and leadership in the workplace.
Requirements
A desire to understand accessibility as a mindset, and to create a business culture where everyone can thrive.
Creator
More courses by Angela Fowler
.png?updatedAt=1721224205728)
Accessibility for Everyone: Accessibility Basics
This course will cover the basics of accessibility, what it is, who it benefits, and...
Access for Everyone: Physical Accessibility
In this course you'll learn the ins and outs of Physical Accessibility. We'll explore what...
$499.99
USD
$499.99
Already a member? login to access
This course includes
- 3 sections · 26 lessons
- Intermediate level
- English
- Translate on demand in 102 languages
Course Suggestions
Related Courses
Restaurant Start-Up 101: 4-Walls & Digital Marketing
In this class, we’ll continue the conversation about marketing, particularly how to maximize your digital...
$129.00
USD
Content Creator's Journey to Prosperity: A Strategic Guide to Creating Courses that Convert
Know when it is time to build a Premium Course as an Asset in your...
Understanding Culture Change
Learn the science of successful organizational transformations. Explore key elements like time, quality, and value...
How to Claim your Self Employment Tax Credit
The Self-Employed Tax Credit is a vital financial measure designed to support the backbone of...
Select Your Free Membership Type
Choose the free account that best fits how you want to use TGD.
Select Your Free Membership Type
Choose the free account that best fits how you want to use TGD.
$499.99