Learning Outcomes: • Identify the key components of successful culture change. • Differentiate between people and process issues in organizational change. • Assess the current state of an organization and identify areas for improvement. • Develop a robust strategy for navigating culture change. • Implement effective leadership practices to drive transformation. Course Modules: 1. Module 1: Introduction to Culture Change o Understanding the importance of culture change o Key components: time, quality, and value o Defining vision and mission for alignment 2. Module 2: Assessing Organizational Readiness o Evaluating current systems and processes o Identifying areas for retooling o Understanding the role of strong leadership 3. Module 3: Developing a Culture Change Strategy o Creating a roadmap for transformation o Ensuring alignment with organizational goals o Fostering a culture of collaboration and innovation 4. Module 4: Implementing Change and Technology o Updating technological infrastructure o Planning for new technology implementation o Establishing clear policies and guidelines 5. Module 5: Sustaining Change and Measuring Success o Talent retention and motivational fit o Customer-centric approaches for long-term loyalty o Regularly reviewing processes for optimal outcomes Instructor Information: • Instructor: Donna P. Mitchell • Email: [email protected] • Office Hours: http://ConnectWithDonnaMitchell.com • LinkedIn: http://www.linkedin.com/in/donna-mitchell-a1700619

• Understanding Culture Change: How to Seize the Opportunity
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