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Terms

1. Terms and Conditions of Use

  1. Acceptance of Terms

    This Agreement (the “Agreement’’) specifies the Terms and Conditions of Use (“Terms”) for access to and use of www.thegreatdiscovery.com or www.tgdkids.com (the “Sites”), which are provided to you by Six Sigma Social, Inc. dba The Great Discovery (“The Great Discovery”). As a “User”, your access to and use of the Sites is subject to the Agreement, and by accessing the Sites you agree to be bound by Terms, whether or not you have read them. If you do not agree to the Agreement and Terms, do not access the Sites. Your continued use of the Sites will indicate your acceptance of the Agreement and Terms in their current form, or as modified at any time by The Great Discovery. Amendments and modifications to the Terms shall be effective immediately upon posting upon posting of the modified Agreement.

    When using any other of The Great Discovery services, you are subject to any published policies, procedures, guidelines, or rules that may apply to such services. All such policies, procedures, guidelines, and rules are hereby incorporated by reference in these Terms. If you have any questions about the Agreement, you may contact us at [email protected].

    The Great Discovery shall have the right to change or discontinue any aspect or feature of the Sites at any time, including, but not limited to, content, hours of availability, and equipment or technology needed for access or use.

  2. Description of Site Services:

    The Great Discovery distributes and supports its educational courses, coaching, products, services, and affiliate business program through an expanding network of Independent Affiliates and Coaches. Accessing the personalized and replicated version of the Sites - as personalized to each Independent Affiliate and Coach – enables The Great Discovery to work with and through those parties to share information on the items and services described herein to you as a User.

    If you are a Customer of The Great Discovery, you may also use your system generated or self selected Username and Password to login to the secure Account Center section of the Sites to access your personal account, courses you have subscribed to, coaching portals, course records, product orders, and payment information. This secure Account Center also provides access to the Product Ordering Center wherein you can order or reorder courses, coaching, products, and services, or schedule or modify a recurring or existing order. Each use of this service by you shall constitute and is deemed to be your unconditional acceptance of this Agreement.

    If you are an Independent Affiliate or Coach of The Great Discovery, using your Username and Password to login to the secure Account Center of the Sites will allow you to access to the same Customer services listed above, as well as additional business, network, and genealogy information on any of your customers, or other Independent Affiliates or Coaches in your network, as well as sales reports, commission access, sales tools and promotional items. Unless specifically stated otherwise, any new features not listed here that enhance or modify the services offered through the Sites shall also be subject to these Terms.

    You acknowledge and agree that you will use the Sites and any courses, coaching, products, services or business program ordered or established on the Sites in accordance with all applicable federal, state/provincial/territorial, and local laws, statutes, regulations, ordinances, and international laws and will not take any action that harms or violates the rights of any person or entity.

  3. Collection of Personal Information From or Through Social Media Sites

    When you interact with our Sites, pages, or accounts on a social media platform, such as LinkedIn, Facebook, Gab, GETTR, etc., we may collect the personal information that you make available to us on that social media page or account including, but not limited to, your account ID or “Username.” However, we will comply with the privacy policies of the corresponding social media platform, and we will only collect and store such personal information that we are permitted to collect by these social media platforms.

    You expressly consent to our communicating with you about The Great Discovery using the information you provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. This means we may contact you, in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.

    We may also collect non-personally identifiable information from you when you visit the Sites (e.g., your IP address, browser type, domain name, etc.). This information is collected and analyzed in the aggregate to improve the function and content of the Site.

    Please see The Great Discovery’s Privacy Policy for more information on how we protect your Personal Information.

  4. User Account, Password, Security, and Termination:

    Users registering directly on the Sites will select/receive a password and account designation upon completing the Site’s registration process. You are responsible for maintaining the confidentiality of your password and account. You are also fully responsible for all activities that occur under your password or account. You agree to:

    1. Immediately notify The Great Discovery of any unauthorized use of your password or account or any other breach of security, and
    2. Ensure that you exit from your account at the end of each session. The Great Discovery cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

    You agree that The Great Discovery, at its sole discretion, may terminate your password, account (or any part thereof) or use of the Sites, and remove and discard any content you may have contributed to the Sites, at any time for any reason. The Great Discovery may also, at its sole discretion and at any time, discontinue providing the Sites, or any parts thereof, with or without notice.

    You agree that any termination of your access to the Sites under any provision of this Agreement may be affected without prior notice, and The Great Discovery may immediately bar any further access to such files of the Sites. Further, you agree that The Great Discovery shall not be liable to you or any third party for any termination of your access to the Sites. Should you object to any terms and conditions of the Agreement or become dissatisfied with the Sites in any way, your only recourse is to immediately discontinue your use of the Sites and/or terminate your account.

  5. Use, Copying or Duplication of Content:

    The Great Discovery grants you permission to access and view the Sites and to electronically copy and print - in hard printed copy only - portions of the Sites for the exclusive purposes of reviewing, ordering and accessing the courses or coaching content as a Customer; or doing business as an Independent Affiliate or Coach of The Great Discovery.

    Any other copying or use of the Sites or the content, in whole or in part, without permission of the applicable rights holder is strictly prohibited. This prohibition includes without limitation: modification, re-publication, deletion, transmission, public performance, distribution, proxy caching, uploading, posting, reproduction for purposes other than those noted above, or other similar unauthorized exploitation of the Sites or the content.

    You agree not to publish, reproduce, copy (in whole or in part), upload, download, post, email, sell, or otherwise distribute content available through the Site, including code and software, in violation of applicable copyright and other intellectual property laws. You agree not to use, display, or “mirror” any of the content on the Sites in any manner without first obtaining written permission from the owner of the intellectual property and The Great Discovery.

    If you violate any of the above, you could be subject to criminal prosecution as well as personal liability for damages in a civil suit. The Great Discovery will fully protect its interests to the full extent of the law.

  6. Restrictions on Use of Sites and Communications Services

    The Sites contains information, text, data, photographic images, designs, logos, graphics, and other materials and effects that are protected by copyrights, trademarks, service marks, trade dress, or other intellectual or proprietary rights owned by The Great Discovery, its affiliates, or other third parties. You agree that these rights belong to their respective owners and are protected in all forms, media, and technologies existing now or hereinafter developed. The Great Discovery logo and web/product service names are also likewise protected. You may not use or distribute any content received through the Site without the authorization of the content owner, except for uses permitted by law.

    The Sites may contain or link to some or all of the following: email services, website builder, video training courses, presentation systems, file sharing, bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, photo albums, file cabinets, e-wallets and/or other message or communication facilities designed to enable the User to communicate with others (each a "Communication Service" and collectively "Communication Services"). You agree to use the Communication Services only to post, send and receive data, messages and material that are proper and related to the Communication Service that you are using. By way of example, and not as a limitation, you agree that you will not personally, nor will you enable or cause another to:

    1. Use the Communication Services in connection with pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise).
    2. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
    3. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, pornographic, indecent or unlawful topic, name, material or information; upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless the you own or control the rights thereto or have received all necessary consent to do the same.
    4. Use any material or information, including images or photographs, which are made available through the Sites in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party.
    5. Upload files that contain viruses, trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software, programs or malicious code or content that may damage the operation of a computer or property of another.
    6. Advertise or offer to sell or buy any goods or services for any business purpose outside of The Great Discovery, unless such Communication Services specifically allows such messages.
    7. Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner.
    8. Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
    9. Restrict or inhibit any other User from using and enjoying the Communication Services.
    10. Violate any code of conduct or other guidelines which may be applicable for any Communication Service.
    11. Harvest or otherwise collect information about other Users, Customers, Independent Affiliates or Coaches, including email addresses.
    12. Create a false identity for the purpose of misleading others.
    13. Use, download or otherwise copy, or provide to any person or entity any directory of users of the Sites or other user or usage information or any portion thereof.

    The Great Discovery has no obligation to monitor the Communication Services. However, The Great Discovery reserves the right to review materials posted to the Communication Services and to remove any materials in its sole discretion. Materials uploaded to the Communication Services may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

    You hereby agree to waive any claims against The Great Discovery and its affiliates, owners, officers, contractors, agents, and employees for losses, damages, and injuries that are based on or relate to communications or materials made available to the Sites or posted on the Sites by persons other than The Great Discovery, its affiliates or approved 3rd parties. You hereby agree to indemnify The Great Discovery and its affiliates from all claims and expenses, including reasonable attorneys’ fees, which claims are based on or arise from your violation of any of the provisions of this Agreement.

2. The Great Discovery Privacy Policy

Privacy Policy Introduction

This privacy policy sets out rules for the collection, use and disclosure of personal information and how Six Sigma Social, Inc. dba The Great Discovery (The Great Discovery) uses and protects the information that you give The Great Discovery in the course of commercial activity when you use the www.thegreatdiscovery.com or www.tgdkids.com (the “Sites”) To better protect your privacy, we provide this notice which applies to all information collected from the Sites. The Great Discovery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Great Discovery may change and update this policy from time to time, and any information we collect is not used and shared for any other purposes set herein. This privacy policy is effective from December 15, 2022

The Great Discovery does not collect Personal Information about individuals who visit our site except when the information is specifically provided on a voluntary basis.

Information We Collect

The information we receive depends on what you do when you visit our site. The Great Discovery will not collect or retain any information about you personally (that is, your name, address, telephone number or e-mail address) unless you choose to provide it to us. If you visit our site to read or download information, we collect and store only the following information: the name of the domain from which you access the Internet, your computer’s source IP address, the date and time you access our site and the Internet address of the website from which you linked directly to our site. We use this information to measure the number of visitors to the different sections of our site and to help us make our site more useful to visitors.

We may collect Personal Information (including name, address, telephone number, email address and, when necessary, credit card information) when you:

Voluntarily submit information through an online form; Contact our Customer Service: Sign up for our Mailing List online; Request a free course demonstration; Login to an online meeting or training session; Become a customer; Become an Independent Affiliate; Become a Coach; Place any order through our Sites; Return an item or make an exchange; Inquire about our products and services; Place an order through one of our affiliate partners or 3rd party providers.

In addition, you may voluntarily provide Personal Information to be forwarded to an Independent Affiliate, Coach, or third-party seller for the purpose of contacting you with details regarding courses, coaching, products, or services, including contact by email, text message, phone call, or other method that you select. In this case, we will keep a record of the contact, including the Personal Information, in your file. We use this information to provide better service if you contact us again.

Collection of Personal Information From or Through Social Media Sites

When you interact with our Sites, pages or accounts on a social media platform, such as LinkedIn, Facebook, Gab, etc. we may collect the personal information that you make available to us on that page or account including, but not limited to, your account ID or “Username.” However, we will comply with the privacy policies of the corresponding social media platform, and we will only collect and store such personal information that we are permitted to collect by these social media platforms.

Customers, Independent Affiliates and Coaches

When you decide to become an authorized Customer, Independent Affiliates or Coach with The Great Discovery, or when you register to shop online as a visiting customer, we will collect Personal Information (such as name, address, email address, telephone number, and billing information). This Personal Information is securely stored in your The Great Discovery contact file. The Great Discovery uses a third-party server to manage and store Personal Information. You may be assigned an identification number and you may be asked to select a password which will be necessary to gain entrance to the website and to access your Personal Information.

You expressly consent to our communicating with you about The Great Discovery using the information you provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. This means we may contact you, in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.

We may also collect non-personally identifiable information from you when you visit the Site (e.g., your IP address, browser type, domain name, etc.). This information is collected and analyzed in the aggregate to improve the function and content of the Site.

Use of Active-X and Other Functional Applications

Active-X programs, Java applets are executable programs transferred to your computer's hard drive that cause your computer to perform functions in connection with your visit to a website. Our Site does not transfer any Active-X programs or Java applets to your computer’s hard drive.

Use of Information

Personal Information will not be sold or otherwise transferred to unaffiliated third parties without the approval of the website user at the time of collection. The user will have the opportunity to indicate whether he or she would like to "opt out" of receiving promotional and/or marketing information about other products, services, and offerings from The Great Discovery and/or any affiliated third parties. Further, notwithstanding any "opt out" of promotional information by the user, The Great Discovery reserves the right to contact a Customer, Independent Affiliate or Coach regarding account status, changes to the Independent Affiliate Agreement, Policies and Procedures, and other matters relevant to the underlying service and/or the information collected.

We use the information that is collected about you for a variety of purposes, such as confirming and fulfilling orders, referrals to service partners, adding you to our e-mail subscription list, providing your name to an Independent Affiliate or Coach in connection with potential interest in The Great Discovery products or the business opportunity. We may also use the information in analyzing trends and statistics, enhancing the operation of the website.

From time to time, you may voluntarily provide Personal Information to complete questionnaires or to participate in contests, polls, or personalized assessments. We use this information to improve our products and services. We may also use your Personal Information to provide you newsletters and other marketing information we think would be of particular interest to you concerning things such as new products or website features. But you always can let us know if you do not wish to receive unsolicited promotional materials from us, and we will make every reasonable effort to honor such requests.

The Independent Affiliates and Coaches in your sales organization act as a support network, providing advice, guidance, and information to assist you in ordering and using any products, completing any courses, and succeeding with building and maintaining a successful Great Discovery business should you choose to do one. Therefore, The Great Discovery will share Personal Information including, but not limited to, name, address, identification number, telephone number, email address, fax number, level or rank, volume, and sales statistics with a limited number of your upline sales organization. They have agreed that such information is disclosed for the sole purpose of supporting the Customers, Independent Affiliates or Coaches in the activities described in this section, that the information is confidential, and have agreed to not to share your information with any non-affiliated third parties, and they are obligated to observe the intent of this Privacy Policy.

We may share Personal Information you provide online with other Great Discovery affiliated entities and/or trusted business partners with whom we collaborate to provide you with quality professional services. We may employ third party vendors to perform functions on our behalf. Examples may include delivering packages, fulfilling orders, e-mail administrative functions, processing credit card payments, providing accounting and customer service. These vendors will be bound by contract to use confidential data only for those purposes for which they are hired.

The Great Discovery may disclose Personal Information to a third party if The Great Discovery sells all or part of its assets to such third party or merges with or is acquired by the third party.

Except as stated, your personal information (name, address, telephone number, e-mail address or other information) will not be provided to any third party without your prior consent. We have restricted our agents and business partners from using your personal information in any way other than to provide the services contracted for by The Great Discovery.

We may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities that may be causing injury to you, to us or to others. At times, we may be required by law or legal process to disclose your personal information, and we may also disclose information when we believe the law requires it.

Users may always "opt out" of further promotional contacts at any time. Also, upon request, The Great Discovery will take reasonable efforts to delete a user's personal information from its database. It may be impossible to delete a user's entry without leaving some residual information because of backups and records of deletions.

If you are visiting the Sites from outside the United States and provide The Great Discovery with Personal Information, please note that the information you provide may be transferred, stored, and processed within the United States. The data protection laws in the United States may not be as comprehensive as those in your country. By doing business or interacting with The Great Discovery, you are consenting to the transfer of your personal information to facilities located in the United States, and other facility locations selected by The Great Discovery, and to the application of United States law regarding the collection, transfer, and maintenance of your personal information.

Cookies

A cookie is a small file, which often includes a unique identifier that is sent to your computer browser from a website and is stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it. Your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website to track online traffic flows. Our Sites may send cookies to your computer's hard drive to enhance your experience when visiting our Sites. We do not use so-called "surveillance" cookies that track your activity elsewhere on the web.

If you wish to restrict or block the cookies which are set by a website, you can do this through your browser settings. The “Help” function within your browser should help show you how.

Data Security

It is our intent to protect against the loss, theft, misuse, or alteration of information that we have collected from you. While we use a variety of current and state-of-the-art technologies and processes for protection of data, technology is constantly evolving, and efforts of malicious actors continues to evolve along with it. We will always strive to protect your personal information. However, we cannot guarantee or warrant complete security. When you make a transaction on our Sites, your transactional information is transmitted in a safe, encrypted format. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

Every user that has an account on our Sites is responsible for (i) keeping his or her account password confidential and secured, (ii) avoiding unauthorized access to his or her computer; and (iii) keeping the e-mail address associated with that account current. If your email isn’t current, you may not be able to receive important information from The Great Discovery about your account, orders, or other matters.

You are responsible for protecting the confidentiality of your password(s). You acknowledge that, although the Internet is often a secure environment, sometimes there are interruptions in service or events that are beyond our control, and The Great Discovery shall not be responsible for any data lost while transmitting or receiving information on the Internet.

Third Party Websites

The Sites may provide links to take you to another place within the document, to another document altogether, or to other websites not controlled by The Great Discovery. These linked websites may contain privacy provisions that are different from those provided herein. The Great Discovery is not responsible for the collection, use, or disclosure of information collected through these websites or links, and we expressly disclaim any and all liability related to such collection, use, or disclosure.

Protection of Children's Privacy

The Sites are general audience websites that are not specifically designed or targeted at children. If you are under 18, you may use the Site only with involvement of a parent or guardian. We abide by the requirements of the Children's Online Privacy Protection Act (COPPA) and other relevant laws. We do not knowingly collect, use, or disseminate any personally identifiable information from children under the age of 13. If, however, we become aware that personally identifiable information regarding a child under the age of 13 has been collected at the Site, we will delete such information from our records.

How to Access or Correct Your Information

If you identify any inaccuracy in your personal information, or you need to make a change or would like to verify such information, please contact us so that we may update our records, or you may go online to The Great Discovery’s website and update your own information. The Great Discovery contact information is set forth below. We will use commercially reasonable efforts to accommodate all such requests.

Modifications to Policy

The foregoing policies are effective as of the date written above. The Great Discovery reserves the right to change this policy at any time and will notify users of the existence of a new Privacy Policy via e-mail or by posting the latest version on our Site. Any changes to this Policy will be effective immediately upon notice. Use of the Site after notice of changes will be deemed acceptance of such changes. Be sure to review this Privacy Policy periodically to ensure that you are familiar with the most current version. This statement and the policies outlined here are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

How to Contact Us

If you have any concerns about our use of your information or about this Privacy Policy, please send mail to The Great Discovery, 12121 Little Road, Ste 303, Hudson, Florida, 34667, USA, send an email to [email protected], or call 800-335-6234. We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.

3. The Great Discovery Policy on Returns, Refunds, Exchanges, and Cancellations

  1. RETURNS, REFUNDS, EXCHANGES, AND CANCELLATIONS

    1. Returns, Refunds, and Exchanges: In addition to the standard FTC Three-Day Cooling Off Rule which allows cancellation and refund of certain sales within 3 business days of purchase, the Company offers the following return and refund options:
      1. Course and Coaching Packages: If you are unsatisfied with a course, or a combination course and coaching package that you have purchased, you may cancel the package and receive a full refund provided that:
        1. You have contacted Customer Service in writing for cancellation and refund of the course or course and coaching package within seven (7) days of initial purchase; AND
        2. You have viewed and participated in at least one, and no more than two segments of the training course that you purchased; AND
        3. You have participated in no more than one coaching session.
      2. Individual Coaching Sessions: Unused coaching credits may be cancelled and refunded to the initial purchaser at any time within fourteen (14) days of initial purchase.
        1. Pre-purchased individual coaching sessions are NOT refundable once used.
        2. Individual coaching credits that have been transferred from the initial purchaser to another Customer or IA are NOT refundable once they have been transferred.
      3. Physical Products: If you are unsatisfied with a physical product purchased from the Company – and the product is not a course or a coaching credit - you may return the product to the Company for an exchange or refund, provided that:
        1. You have contacted Customer Service requesting an exchange or refund within thirty (30) days of initial purchase; AND
        2. You prepay the return shipping and return the product to the Company in accordance with the return shipping instructions provided by the Customer Service Department.
    2. Cancellation of Subscriptions, Automated Reorders or Renewals: You may cancel your upcoming monthly subscriptions, automated reorder, or renewal at any time prior to the next scheduled automated reorder or renewal date by logging into your account at www.thegreatdiscovery.com. Alternatively, you may contact Customer Service by phone for assistance during normal business hours.
      1. If you choose to cancel a subscription, automated reorder or renewal by email, written notice of your cancellation must be received by the Company at least two (2) business days prior to your next scheduled automated reorder or renewal date.
  2. PROCESSING RETURNS, REFUNDS, EXCHANGES AND CANCELLATIONS

    1. To Process a Return, Refund or Exchange, Please Use the Following Steps:
      1. Contact Customer Support within the specified time frame for the item to be returned, refunded or exchanged:
        1. By phone at 800-335-6234 or +1(480) 515-0890)
        2. By Email at [email protected]
      2. If your request is approved:
        1. For a course, coaching or other item that is not a physical product, you will generally receive any monetary refund or adjustment back to your original payment method within 7 business days
        2. For physical product, you will receive an RMA number and an email with return shipping instructions for any items to be returned, exchanged, or refunded.
          1. Return the physical products, postage prepaid, according to the return instructions emailed to you by Customer Service.
          2. For a return and refund, you will generally receive any monetary refund or adjustment back to your original payment method within seven (7) business days of the Company receiving your return shipment
          3. For an exchange, the replacement item will generally be shipped within three (3) business days of the Company receiving that you shipped back to the Company.
    2. To Process a Cancellation of Upcoming Subscription, Automated Reorder or Renewal
      1. You may cancel your upcoming monthly subscriptions, automated reorder, or renewal at any time prior to the next scheduled renewal or automatic reorder date by logging into your account at www.thegreatdiscovery.com.
      2. Alternatively, you may contact Customer Service by phone for assistance during normal business hours at 800-335-6234 or +1(480) 515-0890
      3. You may also cancel such items by emailing [email protected] provided that your email is received by the Company at least two (2) business days prior to the next scheduled renewal or automatic renewal date.
  3. PRODUCT DAMAGED DURING SHIPPING

    1. Always examine any product that you receive as soon as possible after receiving it. If the products have been damaged during shipping due to carrier mishandling, then you must immediately report this to the carrier and file a claim with them directly. The Great Discovery is not responsible for packages damaged during shipping through a third-party carrier. However, please feel free to contact Customer Service for information or assistance on filing a damage claim.
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