The brain's structure is complex, with various regions playing distinct roles in processing information and responding to conflict situations. The cerebral cortex, responsible for higher-order thinking and decision-making, often collaborates with the limbic system, which manages emotions. During conflicts, these areas work together to assess threats and determine appropriate responses. Recognizing the "Lizard Brain," or the more primitive part of our brain responsible for instinctive reactions, is crucial in conflict resolution. By understanding this aspect, individuals can better manage impulsive responses, allowing for more thoughtful and effective resolution strategies.

• Kudos!
  16s
• Welcome from your instructor!
  1m20s

The Lizard Brain plays a crucial role in evolution, serving as a fundamental component in survival. It is responsible for instinctive fear reactions, such as fight, flight, and freeze, which are automatic responses crucial for protection. Additionally, emotions have a preconscious nature, meaning they often arise before conscious thought, highlighting their deep-rooted and instinctual origins.

• What's happening in the brain?
  24s
• And the Lizard part?
  36s
• What about fear and emotions?
  22s
• Thanks, Evolution!?
  46s
• What about our emotions in conflict?
  1m
• Emotions come from the Lizard parts of our brains
  33s
• What does it all mean, exactly? On a GOOD day. . .
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• What does it all mean, exactly? On a BAD day. . .
  45s
• What can we do?
  30s
• DO IT. . .SLOW!
  23s

Achieving clarity and fostering collaboration involves emphasizing the significance of effective communication. It is important to prioritize face-to-face meetings whenever feasible and to focus on understanding rather than trying to "win" the argument.

• #1
  8s
• Collaborate to Share Understanding
  29s
• Meet Face To Face to Better Communicate
  28s
• A message from your instructor
  3m5s

Acknowledge mistakes by recognizing errors and using them as learning opportunities. Foster an open environment for collaborative assessment.

• #2
  9s
• No One is Right
  42s
• Admit You're Wrong (& what you could have done differently)
  44s
• A message from your instructor
  3m40s

Recognizing emotions involves understanding the underlying causes of conflict and easy methods for identifying emotions.

• #3
  8s
• Name Your Emotions Before Engaging
  25s
• Never Tell Someone What They Said, Felt or Did
  26s
• A message from your instructor
  4m4s

Active listening involves engaging in attentive listening and reflecting back what you hear, while fostering an environment that encourages feedback.

• #4
  6s
• Listen and Echo Back What You’ve Heard
  31s
• Create Space For Feedback
  23s
• A message from your instructor
  4m22s

Refrain from making personal attacks and concentrate on specific behaviors. Avoid engaging in the blame game. Identify and address the root cause of the issue.

• #5
  10s
• Don't Play The Blame Game
  25s
• Focus on Behaviour
  24s
• A message from your instructor
  4m25s

Directing discussions toward shared goals involves guiding conversations to align with the common objectives of all parties involved. It is essential to define the lessons learned from past experiences and outline actions to prevent similar issues in the future.

• #6
  7s
• Steer the Conversation
  24s
• Clarify Lessons Learned
  24s
• A message from your instructor
  5m45s

• How to Tame Your Lizard Brain
  51s
• PDF Resources
• A FINAL message from your instructor
  3m49s