Course: Dealing with Tough Conversations: Tools to Build Trust and Accountability · The Great Discovery

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Dealing with Tough Conversations: Tools to Build Trust and Accountability

Dealing with Tough Conversations: Tools to Build Trust and Accountability

Master the art of high-stakes conversations with proven tools to resolve broken promises, violated expectations, and bad behavior. Learn to foster accountability, strengthen relationships, and achieve better outcomes in both professional and personal settings.

Frumi Barr

By Frumi Barr In Leadership Development · Entrepreneurship and Business · Self Improvement

Last updated Mar 22, 2026
English
General Audiences - suitable for all ages

Closed Captions: []

What you'll learn

The Crucial Confrontation model for resolving broken promises and bad behaviors.
Strategies to prepare mentally and emotionally for tough conversations.
How to create safety and describe the gap between expectations and outcomes.
Techniques to motivate action and follow up for accountability.
Practical tools to stay focused, flexible, and results-oriented during confrontations.

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Content

This mini-course provides tools and techniques to navigate high-stakes conversations effectively. Learn how to resolve conflicts, rebuild trust, and foster accountability using the Crucial Confrontation model.

Requirements

A willingness to address sensitive or challenging issues constructively.
Readiness to practice active listening and self-awareness.
Commitment to applying the Crucial Confrontation model to real-life scenarios.

Creator

Frumi Barr

@Dr_Frumi Meet Dr. Frumi Rachel Barr

24 Learners
29 Courses
5.0

Meet Dr. Frumi Rachel Barr

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Learners3
Sections1
Lessons2
Skill LevelBasic
Language English
Certificate No

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Course Resources

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