Create Culture on Purpose
● Why every problem looks like the real problem when you're standing too close to it
● Why competing explanations for the same issue can all be partly true at once
● Why the loudest complaint isn't always the most important one
● How to use the repeated moment test and your team's vital signs together to test any complaint
● How to choose one high-leverage starting point instead of launching scattered initiatives
When you're standing close to something, everything about it looks urgent.
Volume and importance are not the same thing.
One high-leverage move beats five scattered ones. This course also completes the Culture track.
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