Create Culture on Purpose
● Why an open door in theory can still be functionally closed in practice
● Three ordinary signals, tone, facial expression, and position, that quietly close the door without your intending it
● The difference between intention and impact, and why nobody else has access to your intentions
● A simple framework of two questions for naming a real personal blind spot
● A one-sentence practice for receiving feedback without becoming defensive
You say your door is always open. This section shows you why people still don't walk through it, and what to do about it, starting with three ordinary signals every busy leader sends without meaning to.
You know what you meant. This section asks the harder question: what actually landed? You'll learn to separate your intention from your impact, and use two honest questions to name a real blind spot.
You've named a real blind spot. This closing section teaches the skill that determines whether anyone ever tells you the truth again: how you respond in the moment feedback actually lands.
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